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Privacy Policy

Last updated: October 10, 2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

  • Account information (name, email address, password)
  • Profile information (display names, avatars)
  • Family information (children's names and basic details)
  • Chore and reward data you create

Children's Information

We collect limited information about children under 13 only with verifiable parental consent:

  • Name and display name
  • Generated email address for login purposes
  • Chore completion and points data
  • Avatar selection

Usage Information

We automatically collect certain information about your use of our Service:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Usage patterns and preferences

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send technical notices and support messages
  • Communicate with you about products, services, and events
  • Monitor and analyze trends and usage
  • Detect, investigate, and prevent fraudulent transactions
  • Personalize and improve your experience

3. Children's Privacy (COPPA Compliance)

COPPA Compliance Notice

We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 without verifiable parental consent.

📖 Learn more about our COPPA compliance and how we protect your children's privacy

Parental Rights

Parents have the right to:

  • Review their child's personal information
  • Request deletion of their child's personal information
  • Refuse to allow further collection of their child's information
  • Request that we stop using their child's information

Data Minimization

We collect only the minimum information necessary to provide the Service to children and do not require children to disclose more information than reasonably necessary.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

Service Providers

We may share information with trusted service providers who assist us in operating our Service, such as:

  • Email delivery services (Mailgun)
  • Hosting and infrastructure providers
  • Analytics providers (with anonymized data only)

Legal Requirements

We may disclose information if required by law or to protect our rights, property, or safety.

5. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments
  • Limited access to personal information
  • Secure data centers and infrastructure

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will delete your information when:

  • You request account deletion
  • Your account is inactive for an extended period
  • Required by law

For children's accounts, we will delete information upon parental request or when the child reaches 13 years of age (unless the parent consents to continued collection).

7. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Opt out of promotional communications
  • Request a copy of your data
  • Correct inaccurate information

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Provide security features
  • Analyze how our Service is used
  • Improve user experience

You can control cookies through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new policy on this page
  • Sending an email notification
  • Providing notice through our Service

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

815 Media, LLC

412 1st Street

LaSalle, IL 61301

Phone: 815-277-1127

Email: info@815media.com

For COPPA-related inquiries:

Please include "COPPA Request" in the subject line when contacting us about children's privacy matters.